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Technical Support & Training

our experts are ready to assist

Our support team is here to assist...

We understand the value of professional support that is always available. At HiSoftPR we offer technical support for all of the software applications that we sell, implement or custom develop. We also provide IT Management services and support. Our experts are available to assist as you need. Our support service is flexible and adjust to your specific needs and requirements.

Remote Support

Our remote support services include on-call remote support, 24/7 support center access and emergency on-premise support service.

Managed IT Services

Our experts can assist with the Managed IT Services which include system monitoring, remote assistance, and network management.

Frequently asked questions

Yes, our team of experts provide Sage 100 specific remote support. The Sage 100 Remote Support service includes on-call, service center and ticket support for all Sage 100 related requests.

Avaiable upon request. Most support requests can be managed remotely, however an on-premise support is available upon request.

Support services are quoted upon specific customer needs. All support service packages are priced per customer request after a detailed analysis.


Our experts are ready to share their knowledge with your team member. We spend many hours keeping ourselves well versed with the latest applications, features and related technologies.

There are two major types of training we offer:

  1. On-Site Training: Whether it is your office or conference room, we can personally train you and your staff on available software and technologies to be successful.
  2. Virtual Training: With our experts, we are happy to guide you through how to use software and technologies digitally. This is often much faster and more convenient for many businesses.


E: info@hisoftpr.com
P: (787) 523-8801

Give us a call or email us, we endeavor to answer all inquiries within 24 hours on business days.

We are open from 8am — 6pm on week days.